Help Guide

How to Sign In

🎾

Welcome to Mzansi Court Q

Follow these steps to sign in to your member portal for the first time. When you register on the club site, a temporary password lands in your inbox straight away — no separate request needed.

1

Open in Google Chrome

Open Google Chrome and visit www.mzansicourtq.co.za. Tap the three dots in the top-right corner of the browser to open the menu.

Chrome browser with the address bar showing www.mzansicourtq.co.za and the three-dots menu in the top-right
2

Tap "Add to Home screen"

Scroll down the menu and tap Add to home screen. This installs Mzansi Court Q as an app on your phone so you can open it directly from your home screen.

Chrome menu showing the Add to home screen option
3

Tap "Install"

A confirmation card slides up. Tap Install to add the Mzansi Court Q app to your home screen. You can then close the browser and open the new app icon from your home screen.

Add to home screen confirmation card showing Install and Create shortcut options
4

Open the new app

Wait about 30 seconds for the app to install. The Mzansi Court Q icon will appear on your home screen — you can long-press to drag it wherever you like. Tap the icon to open the app.

Android home screen with the newly installed app icon
1

Open in Safari

Open Safari and visit www.mzansicourtq.co.za. Tap the Share button in the bottom bar (the square with an up-arrow).

www.mzansicourtq.co.za
Mzansi Court Q
Member portal
2

Tap Add to Home Screen

The Share sheet slides up from the bottom. Scroll down until you see Add to Home Screen and tap it.

Mzansi Court Q
www.mzansicourtq.co.za
Messages
WhatsApp
Copy
Add to Home Screen
Add Bookmark
3

Confirm Add

A preview shows the app name and icon. Tap Add in the top-right — the icon lands on your home screen and Safari closes the share sheet.

Add to Home Screen
Mzansi Court Q
www.mzansicourtq.co.za
An icon will appear on your Home Screen so you can quickly access this website.
4

Open the new app

Close Safari and find the Mzansi Court Q icon on your home screen. Tap it to open the member portal — from here on it behaves like any other app.

Messages
Safari
Camera
Music
Maps
Calendar
Mzansi Court Q
WhatsApp
5

Register on the club site

First time joining? Head to www.mzansicourtq.co.za, pick your membership, and fill in your name, email and phone number. Tap Proceed to Payment (free memberships skip payment). Within seconds a temporary password lands in your inbox — no need to tap "Forgot password" anywhere.

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Complete Your Registration

Create your member account to get started.

Ace
Tennyson
Email Address ace.tennyson@gmail.com
+27 66 049 2460

Free tiers activate immediately — no card needed.

6

Check your email for the temporary password

Open your inbox — you'll find a Welcome email from your club with a 6-character temporary password valid for 24 hours. Copy or memorise it — you'll use it once, then set your own password on first login.

Welcome to your club
FROM
your club

Hi Ace,

Your your club member account is ready. Use the temp password below to log in — you'll pick your own password on first login.

TEMPORARY PASSWORD
8P327P

Valid for 24 hours. If you didn't sign up, please contact the club.

Next Steps
  • Visit www.mzansicourtq.co.za/member-portal/
  • Log in with your email and this temp password
  • Set your own password on the first-login screen
  • Tap Verify via WhatsApp and DM Ace to unlock chat + notifications
  • No WhatsApp? Tap Prefer email? under the Verify button — we'll email a 6-digit code (valid 15 minutes)
7

Type the temporary password and sign in

Back on the sign-in screen, type the 6-character password from the email into the Password field, then tap Sign In.

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Mzansi Court Q

Sign in to continue

ace.tennyson@gmail.com
Password 8P327P

Members: use your email address

Forgot password? Request a temporary one
8

Read and accept the disclaimer

On first sign-in you'll see the club disclaimer. Read it through, tick I have read and agree to the above terms, then tap Accept & Continue.

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Login
Before You Continue

Welcome to your club — managed via Mzansi Court Q, your member portal for court lighting, bookings, and club communications.

📋 Club Disclaimer

your club and the local municipality cannot be held responsible for any injury, theft of personal items, or damage to or theft of motor vehicles.

⚠️ Use at own risk

All City parks and facilities are used at your own risk.

📜 Rules must be followed

All rules must be obeyed, and any reasonable request by an official on duty must be complied with.

🚫 Misbehavior consequences

Misbehavior can result in offenders being barred from facilities.

📱 WhatsApp Communications

By registering, you consent to receive WhatsApp messages from your club for account verification and important club updates. Your information is used solely for club management and will not be shared with third parties.

Decline & Exit
9

Choose your own password

You'll be prompted to create a personal password. Pick something strong — at least 6 characters, mixing uppercase, lowercase, a number and a special character (for example Tennis@2026!). Type the same password into both fields, then tap Set Password & Enter.

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Login

Welcome, Ace!

Please create a password for your Member Portal account.

New password (min 6 chars) Tennis@2026!
Confirm password Tennis@2026!
10

Tap "Verify via WhatsApp"

Next up: verify your number. The portal shows an Open WhatsApp button. Tap it — it opens WhatsApp with a chat to Ace (our bot) with "verify" already typed. Just tap send.

No codes to type, no OTP to wait for. Ace matches your phone number against your profile and confirms in the same chat.

No WhatsApp? Tap the small Prefer email? link under the Verify button. We'll email a 6-digit code to your account address — type it in and you're verified. Code expires after 15 minutes; you can request a new one every 20 minutes.

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Login

Verify Your Number

Send Ace a WhatsApp to confirm — no codes to type.

We'll match the phone WhatsApp says you're messaging from against your profile. Once Ace hears from you, you're verified.

The link opens a chat with Ace (+27 66 049 2460) with "verify" pre-filled — just hit send.

11

Ace confirms — you're in!

Send the "verify" message. Within a second or two Ace matches your phone number to your profile, marks you verified silently, and replies with a friendly greeting. Head back to the portal — the verify screen updates automatically to the next step.

🤖
Ace (Mzansi Court Q)
verify
14:07 ✓✓
Howzit Ace! ✅ Your number is verified at your club. Head back to the portal to finish signing up — see you on the courts! 🎾
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🤖 Save Ace as a contact

Add +27 66 049 2460 to your phone contacts as Ace — that way any reply from Ace shows up with a friendly name in your chat list.

Ace can also answer general club questions — court rates, upcoming events, coaching info, membership queries — just DM at any time.

12

Complete your profile

Finally, fill out your Profile. You'll need to complete the required fields — Date of Birth, Gender, Skill Level and Preferred Hand — and scroll down to tap Save Changes. Once your profile is complete, you'll have full access to the dashboard and the rest of the app.

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My Profile
AT
Personal Information
Ace
Tennyson
mzansicourtq@gmail.com
+27660492460
Select date
Select...
Tennis Information
Select...
Select...
Adult
Playing Availability
Mon Tue Wed Thu Fri Sat Sun
07:00
21:00
Medical Conditions & Allergies
e.g. Asthma, diabetes, heart condition
e.g. Penicillin, peanuts, bee stings
Emergency Contact
Contact name
+27 …
e.g. Spouse, Parent
🎉

You're all set!

Welcome to Mzansi Court Q — enjoy the app. Need more help? Reach out to your club committee or contact us at mzansicourtq@gmail.com.